FAQs

    1. What is Squatch Keychains? Squatch Keychains is an online store that offers a curated selection of high-quality, practical, and stylish keychains, lanyards, wristlets, and NFC tags. We aim to provide our customers with functional accessories that make everyday life simpler and more organized.

    2. What products do you sell? We currently offer five exclusive products:

      • Lanyards
      • Lanyard Red or Black
      • NFC Tags
      • Wallet-Friendly NFC Tags
      • Wristlet Keychains

    3. What is an NFC tag and how does it work? An NFC (Near Field Communication) tag is a small, wireless chip that stores information that can be read by a smartphone or other NFC-enabled devices. Simply tap your phone against the tag, and the stored data (such as contact details or a website link) will appear instantly on your device.

    4. How do I use the NFC tag? To use an NFC tag, simply tap your NFC-enabled smartphone or device against the tag. This will automatically open the information stored on the tag, such as a URL, text, or other data you wish to share.

    5. Can I reprogram the NFC tag? Yes, our NFC tags can be reprogrammed with any NFC-enabled device. You can store your own personalized information, such as links to your website, social media profiles, or other important details.

    6. What makes Squatch Keychains different from other stores? We focus on a small, curated selection of high-quality, functional, and stylish products that cater to a range of needs, from everyday essentials like lanyards and keychains to cutting-edge NFC technology. We believe in offering simplicity, quality, and innovation.

    7. Are your products durable? Absolutely! We prioritize quality in every product we offer. From sturdy lanyards to long-lasting NFC tags, each product is crafted with durability in mind, ensuring they serve you well for the long haul.

    8. Do you offer international shipping? Yes, we offer international shipping to a wide range of countries. Shipping fees vary depending on your location, and customs duties or taxes may apply for international orders.

    9. What payment methods do you accept? We accept various secure payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other popular payment gateways.

    10. How long will it take to receive my order? Orders are typically processed and shipped within 2-3 business days. Domestic shipments usually arrive within 5-7 business days. International shipping times may vary depending on the destination country.

    11. What is your return/exchange policy? We want you to love your Squatch Keychains products! If you're not satisfied with your order, you can return it within 30 days of purchase for a full refund or exchange. Please see our detailed return policy on the website for more information on how to process returns.

    12. How can I contact customer service? If you have any questions or need assistance, you can contact our customer service team via email at [your email address] or through our website's contact form. We aim to respond to all inquiries within 24-48 hours.